SnapList AI
FAQ

Questions, answered plainly

What is the difference between Free, Pro and the credit pack?

Free gives you 5 listings a day. Pro ($7.99 a month) is unlimited under fair use, removes ads and keeps your whole history. The credit pack ($2.99) adds 50 listings that never expire and are used after your free daily ones. Ads still show with credits; only Pro removes them.

What counts as a listing?

One item is one listing, however many marketplaces you select for it. Re-generating the same item after you confirm a chip or fix a measurement is free, up to three times per item. A generation that fails is not charged.

When do my free listings reset?

Your 5 free listings reset every day at midnight UTC. The app shows how many you have left and the exact reset time in your local time.

Are there ads?

Free and credit-pack users see a banner on the History screen and an occasional full-screen ad after a completed batch. Ads are never shown on the camera, sign-in or purchase screens, or while listings are being written. Pro has no ads.

Which marketplaces and languages are supported?

Vinted, eBay, Depop, Poshmark and Mercari. Listings can be written directly in English, French, German, Spanish, Italian, Dutch, Polish or Portuguese. The app interface is in English for now.

How accurate is it, and why is the label photo required?

The label is where brand, size and material are printed, so the app reads it first and only uses a material if it came from the label or you confirmed it. Anything it is unsure about shows up as a chip for you to confirm, edit or remove. It is a fast first draft that is honest about what it does not know, not a replacement for a quick check.

Does SnapList AI post my listings for me?

No. It writes the text and you paste it into the marketplace yourself. It never logs in to your accounts, posts, bumps, shares or automates anything on a marketplace, because that can get accounts suspended.

What happens to my photos?

Photos are resized on your phone, uploaded to our storage on Cloudflare, and processed by an AI model running on Cloudflare to write your listings. They are kept so that your history works, and deleted when you delete the item or your account. See the privacy policy for the full list of services involved.

How do I delete my account and data?

In the app: Settings, then Delete account. It removes your listings, photos and credits from our systems and deletes your sign-in. You can also email us. Details are on the account deletion page.

How do refunds and cancellations work?

Purchases are billed by Apple or Google, so refunds and cancellations are handled in the App Store or Google Play. Cancel a subscription in your store account settings; Pro stays active until the end of the period you paid for.

Is the price range a real price?

No. It is a broad range to research, based on general knowledge and clearly labelled as not based on sold data. Buttons open each marketplace’s own search so you can check real listings yourself. SnapList AI does not scrape marketplaces.

Can I use it on both iPhone and Android?

Yes. Sign in with Apple is offered on iPhone, Google sign-in on both. If you created your account with Apple on iPhone, link Google in Settings on the iPhone first, then you can sign in with the same account on Android.

Still stuck? Contact support or email support@snaplistai.app.